Certificate of Clinical Competence — American, Speech-Language and Hearing Association
Licensed Audiologist – California Speech Language & Audiology Board
Fellow, American Academy of Audiology
Alice Leung, Au.D.
Doctor of Audiology
“Dr. Alice Leung doesn’t just treat hearing loss — she transforms lives.”
A fixture in San Francisco audiology for over 20 years, she has personally evaluated and treated more than 10,000 patients, bringing not only deep clinical expertise but genuine compassion to every appointment.
Dr. Leung’s path to audiology is as unique as her approach to care. Born in Hong Kong, she began her career as an elementary school teacher before following her calling into healthcare. She earned her bachelor’s degree in communication disorders from the University of Nevada, Reno, her master’s in audiology from California State University, Sacramento, and her Doctor of Audiology from the Arizona School of Health Sciences in 2006. She holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association, is a California Licensed Audiologist (AU1813), and is a fellow of the American Academy of Audiology.
What sets Dr. Leung apart is her whole-person philosophy. She understands that hearing loss isn’t just a clinical condition — it’s an emotional experience that affects relationships, confidence, and quality of life. By partnering closely with patients, their families, and other medical professionals, and leveraging her expertise in the latest hearing device technology, she crafts solutions — from precision-fit hearing aids to cutting-edge assistive devices — that deliver exceptional satisfaction and lasting results. She stays at the forefront of the field, continuously mastering emerging innovations so her patients always have access to the best tools available.
Dr. Leung is also deeply committed to the next generation of audiologists, mentoring doctoral students and helping shape the future of the profession.
Her dedication extends well beyond the clinic. She provides audiology services in underserved San Francisco neighborhoods, teaches children’s Sunday school, and serves as a counselor for a young adult fellowship. Fluent in English, Cantonese, and Mandarin, she connects effortlessly with the diverse communities she serves.
Beyond the Clinic
Outside of work, you’ll find her in the kitchen — an enthusiastic baker always chasing the next great recipe — or spending time with her two beloved dogs.
我会说普通话和广东话
Rixon Rouse, Au.D.
Doctor of Audiology
Dr. Rixon Rouse believes hearing care is about more than the test results – it’s about understanding how hearing loss affects your real life and finding solutions that work for you.
Dr. Rouse earned his bachelor’s degree in linguistics before pursuing his doctorate in audiology at the University of Text at Austin. His graduate research explored how the brain processes sound from both ears to help us locate voices and understand speech in noisy environments. That academic foundation shapes his clinical approach. He listens carefully to each patient’s experience and uses that understanding to guide treatment.
A practicing audiologist since 2018, Dr. Rouse joined San Francisco Hearing Center after working at a large hospital system where he helped patients navigate hearing loss, tinnitus, and balance disorders. He brings that depth of experience to every appointment.
Dr. Rouse is committed to precision. He uses real ear measures to verify hearing aids are calibrated specifically to each patient’s ears. He combines objective data with ongoing patient feedback to drive adjustments, refining and improving the hearing aid experience over time. He believes that better hearing is a process of collaboration, not a one-time transaction.
He welcomes patients at every stage, whether you are just starting to notice changes in your hearing, or you’ve hesitated to seek help, and even if you’ve been disappointed by previous experiences with hearing aids. Wherever you are on your hearing journey, that is where the opportunity for better hearing begins. He is a licensed Audiologist AU3311 by the California Speech-Language Pathology and Audiology & Hearing Aid Dispensers Board. He is a member of the American Academy of Audiology and The American Tinnitus Association.
Outside of the hearing center Dr. Rouse can be found enjoying San Franciso Park or hiking California trails with his husband and their two small dogs.
Lisa Monardi, Au.D.
Doctor of Audiology
Dr. Lisa Monardi has been an Audiologist for over 18 years helping patients of all ages with hearing loss and tinnitus. She received her Doctor of Audiology degree from Salus University in Pennsylvania and completed her residency at the Ear Institute. Dr. Monardi has worked for a major hearing aid manufacturer, presenting nationally on hearing device technologies.
Dr Monardi loves being the CEO of San Francisco Hearing Center and Marin Hearing Center. As the top private practice in the Bay area she brings together expert clinicians with the latest advancements in sound technology to deliver unparalleled results. Clearer hearing is possible! She is a licensed audiologist AU1719 by the Speech-Language Pathology and Audiology & Hearing Aid Dispensers Board of California and is a member of the American Academy of Audiology and California Academy of Audiology.
Outside the office, she enjoys spending time with her family and friends, exploring the bay area and doing her part to make the world a safer place for everyone.
Jonah Nishihira
Hearing Aid Specialist
Jonah Nishihira is an exceptional hearing aid specialist. He is passionate about improving people’s hearing and helping them enjoy life to the fullest. With over 16 years of experience fitting hearing devices, he understands sound technology and uses best practices to ensure his patients get the best results.
Jonah attended California State University, San Francisco where he received his Bachelor of Arts degree in Communicative Disorders. Jonah goes above and beyond to help others and stays informed on the latest developments and technology in hearing healthcare.
Over the course of his career Jonah has developed a passion and drive to ensure that his patients get the best available hearing care for life! He makes himself available for his patients and is there when they need anything. He ensures every hearing aid he fits is adjusted precisely to each patient’s prescriptive target using real ear measures. His patients can hear to their full potential and as a result, they engage more. Some of his greatest successes have been when patients come in for a follow-up appointment and they are hearing better than ever. He understands that hearing improvement is a journey and he is there to help navigate the road to better hearing. He is licensed (HA7473) by the Speech-Language Pathology and Audiology & Hearing Aid Dispensers Board of California.
When not working at San Francisco Hearing Center, Jonah enjoys traveling, dining out and spending time with family. He is also an avid fan of movies and music.
Melissa Lau
Patient Care Coordinator & Insurance Billing Specialist
Melissa Lau joined San Francisco Hearing Center in July of 2018. She was born and raised in the Bay Area. She has a Bachelor of Arts degree in Psychology from the University of San Francisco. She is bilingual in Cantonese and English. She is fairly new to the medical office field and enjoys its challenges. In her free time, she enjoys playing video games and watching Netflix dramas like Scandal.
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